Sunday, January 27, 2013

Performance Excellence

Our principals and other key leaders received training on the Baldrige Criteria for Performance Excellence over two days recently in preparation for the Show-Me Challenge self-assessment.  We followed it up with a introductory session for our patrons.  Our belief is that this process will put us on a path of sustained improvement in all areas of performance. 

Over the next three weeks our Baldrige leadership team will be interviewed on how we are doing over the six performance areas.  Once those are complete we'll get training to do walk-around interviews.  We're looking forward to getting a better gauge on our strengths and opportunities for improvement.

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